Full Warranty Terms & Conditions can be found HERE
The duration for your Warranty begins on the date you purchase the Product and expires at the end of the Warranty Period.
In the table below we’ve set out a list of the Products covered, and a guide to the typical duration of the Warranty for each Product. For the exact Warranty Period, please consult your Product’s packaging or accompanying documentation.
Please note that Product availability may vary by region. Not all listed Products are available in each country or region.
| Category |
Product |
Typical Warranty Period |
| Consumables |
|
7 days |
| Repairs |
- Service Parts and Modules
|
90 days*** |
| Batteries & Chargers |
- User-replaceable; sold with an appliance or as a spare part
|
90 days |
| Powered Devices |
- PowerTaggers, Cattle
- PowerTaggers, Sheep & Goats
- PowerTaggers, Pigs (Swine, Hogs)
- PowerTaggers (Other)
|
12 Months*
6 Months** |
| Carry Cases |
|
90 Days |
*Limited to purchases that are registered using warranty card provided or online within 30 days of invoice.
**Purchases registered post 30 days of invoice or non-registered purchases.
***The spare parts must also have been fitted by an Authorised Service Agent.
Where permitted by law, if we repair or replace a Product, the Product will be warranted for the remaining warranty period of the original Product only.
(C) What Our Warranty Covers
Subject to the terms, exclusions, and limitations within this Policy, PowerTagger warrants that the Products (but not software or services), sold to you by PowerTagger or an Authorised PowerTagger Reseller will be free of defects in workmanship or materials for the time frame stated by the Warranty period.
(D) What Our Warranty Does Not Cover
Our Product Warranty sets out our commitment to you that our Products will be free of defects in workmanship or materials. This Warranty is not a warranty of design or performance. Please read this Policy carefully to understand what is and is not covered.
As you can imagine, once Products have been purchased issues can occur that do not relate to these defects, and these will not be covered by this Warranty.
This Warranty excludes the following:
a) any failure or damage outside the Warranty Period
b) any failure as a result of excessive usage during the warranty period. Products are designed for general usage and fair wear.
c) any failure or damage arising from improper use, storage, installation, or lack of maintenance (including in a manner contrary to the Product instructions, user manuals and associated Product information, or in a manner contrary to law)
c) any failure or damage PowerTagger determines to be entirely or substantially caused by you or on your behalf (and not arising as part of normal use of the Product)
d) any failure or damage arising from, or related to, any “Act of God” and/or “force majeure” (including, but not limited to, lightning, flood, fire, accident, theft, and/or vandalism)
e) any failure or damage arising from physical mishandling, misuse, abuse, or negligence (including battery acid or other chemical contamination)
f) any failure or damage arising due to water immersion, or ingress beyond the stated IP rating for that Product
g) any failure or damage caused by, or resulting from, third party systems, or components (including those related to external voltages, power supply)
h) any failure or damage arising from any unauthorised repair, modification, or combination with other item not manufactured by, or under license from, PowerTagger
i) expected wear and tear, deterioration through use or passage of time, cosmetic or superficial damage (including surface corrosion that does not impact the functionality of the Product)
j) any Product where the PowerTagger serial number/date code or other identification is illegible or has been altered preventing reasonable identification.
This Warranty is the only warranty made by PowerTagger in connection with your Product purchase. We don’t authorise any vendor, retailer, agent, or other person or entity to provide a different or additional warranty on our behalf for the Products. This Warranty cannot be transferred or assigned from the initial retail purchaser.